Privacy Policy

This Privacy Policy explains what personal information Risearn Media (“we”, “us”, “our”) collects through this website, how we use it, and the choices you have. It applies to risearnmedia.com and to enquiries you send us through it.

1. Information we collect

Information you give us

When you fill in a consultation or review request form, email us, call us or message us on WhatsApp, we may collect:

• your name, email address and phone number
• your business name, website address and industry
• details you choose to share about your services, locations, goals or current marketing

Information collected automatically

Like most websites, our hosting provider and any analytics tools we use may record basic technical information when you visit, such as your IP address, browser and device type, the pages you view, the website that referred you and the date and time of your visit. This information is used in aggregate to understand how the website is used and to keep it secure.

2. How we use your information

We use the information we collect to:

• respond to your enquiry and arrange a consultation
• review your website and online presence so we can give you useful advice
• prepare and send proposals, and deliver services if you become a client
• keep records of our communication with you
• improve this website and understand which content is useful
• meet our legal, tax and accounting obligations

We will only send you marketing emails if you have asked to receive them, and you can unsubscribe at any time.

3. Consent and legal basis

By submitting a form or contacting us, you consent to us using the details you provide for the purposes described above. We process personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as they apply to us. You can withdraw your consent at any time by contacting us; this will not affect anything we did with your data before you withdrew it.

4. Cookies and analytics

Cookies are small files stored on your device. This website may use cookies or similar technologies, for example through analytics tools such as Google Analytics, to measure visits and improve the site. These tools may collect information such as the pages you visit and how long you stay. You can block or delete cookies through your browser settings; the website will still work without them.

5. How we share information

We do not sell or rent your personal information. We only share it with:

• service providers who help us run our business, such as website hosting, form handling, email, analytics and accounting providers, and only as needed for them to provide their service
• professional advisers, such as accountants or lawyers, where necessary
• government or regulatory authorities, where we are required to by law

Some of these providers may store data on servers outside India. Where that happens, we use reputable providers that protect personal data appropriately.

6. How long we keep information

We keep enquiry details for as long as needed to respond to you and follow up on your enquiry. If you become a client, we keep project and billing records for as long as required for the work and for legal, tax and accounting purposes. When we no longer need information, we delete it or make it anonymous.

7. How we protect information

We take reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access, including secure (HTTPS) connections and limited access to client and enquiry data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

You can ask us to:

• tell you what personal information we hold about you and how we use it
• correct information that is inaccurate or incomplete
• delete your information, unless we need to keep it for legal reasons
• stop sending you marketing messages

To make a request, email us at the address below. We may need to confirm your identity before acting on it, and we will respond within a reasonable time.

9. Links to other websites

This website may link to other websites, such as Google Maps or social media profiles. We are not responsible for the content or privacy practices of those websites, so please read their privacy policies.

10. Children’s privacy

Our services are intended for businesses. This website is not directed at children, and we do not knowingly collect personal information from anyone under 18.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “last updated” date.

12. Contact us

If you have questions about this Privacy Policy, or a concern about how we handle your personal information, contact us:

• Email: hardik@risearnmedia.com
• Phone: +91 7982342413